Last Updated: September 1, 2026
At Revivecarts, we want you to be satisfied with your purchase. If you are not satisfied with your order or the item does not meet your expectations, you may request a return in accordance with the terms below.
30-Day Return Policy
We accept eligible returns within 30 days of the delivery date.
To be eligible for a return, the item must:
- Be unused and unworn.
- Be unwashed and in its original condition.
- Have all original tags attached.
- Be returned with the original packaging where reasonably possible.
- Include the applicable order information or invoice.
Items that do not meet these conditions may not be eligible for a refund or exchange.
How to Request a Return
To request a return, please contact our customer support team at:
Email: support@revivecarts.com
Phone: +1 323-544-8353
Please provide your order number and explain the reason for your return. If the item arrived damaged or incorrect, please include photographs where applicable so we can review the issue.
Do not send an item back without first contacting us and receiving return instructions.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
We will review the issue and, where appropriate, arrange an exchange, replacement, or refund.
Exchanges
Eligible items may be exchanged where an exchange is available.
If you require an exchange, please contact us at support@revivecarts.com with your order number and the reason for the exchange.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the outcome of your return request.
If the return is approved, the refund will be issued to the original payment method used for the purchase.
The time required for the refund to appear in your account may vary depending on your bank or payment provider.
Original Shipping Charges
Original shipping charges, where applicable, are generally non-refundable, except where a refund of shipping charges is required by applicable law or where the order was shipped incorrectly by us.
Return Processing Time
Please allow up to 15 business days after we receive your returned item for the return to be inspected and processed.
Once approved, the refund will be initiated to the original payment method. Your bank or payment provider may require additional time to post the refund to your account.
Lost or Stolen Packages
Customers should ensure that someone is available to receive their delivery when appropriate.
If carrier tracking confirms that a package was delivered to the address provided at checkout, but you cannot locate it, please contact us so we can assist you with the available delivery information.
How to Return an Item by Mail
- Contact us first: Email support@revivecarts.com with your order number and return request.
- Receive return instructions: Our support team will provide the applicable return instructions.
- Pack the item: Securely package the item and include the requested order information.
- Ship the package: Send the package using the return instructions provided by our customer support team.
- Inspection: Once received, the item will be inspected before a refund or exchange is approved.
Return Mailing Address
Revivecarts
P O Khas chak no 175 p,
Sadiqabad, Punjab 64350
Pakistan
Email: support@revivecarts.com
Phone: +1 323-544-8353
Contact Us
If you have any questions regarding returns, exchanges, or refunds, please contact us:
Revivecarts
Email: support@revivecarts.com
Phone: +1 323-544-8353
Website: revivecarts.com